Welcome to our help & support centre. The following information is supplied to help you use our site and report any problems you may find back to us.
The information provided in this site is supplied by HCC Pacific (unless otherwise specified). All HCC Pacific services, products and offers are subject to change. While every endeavour has been made to supply accurate up to date information, errors and omissions may occur. Accordingly, HCC Pacific accepts no responsibility for any loss to any person (in any form whatsoever) that arises from the use of, or reliance on, the information contained on the HCC Pacific Website.
We would appreciate any feedback about the site and its contents. Please email your comments and questions to the us.
Where appropriate external links have been provided for the user's convenience. HCC Pacific are not responsible for the contents or reliability of the linked websites and does not necessarily endorse the views expressed within them. Listing shall not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over availability of the linked pages.
If you have found any broken links on this site, please report them to the us. [ CLICK HERE ] for contact information
Adobe Flash is a required plug in to review certain parts of this site.
To view the online forms you will require to have the appropriate Adobe Acrobat Reader plug in to view these documents. For your convenience we have provided a link to the Adobe web site for your free copy of this tool.
This web site is best accessed with one of the following browsers at 1024 x 768 screen resolution with a minimum of 16 million colours.
Netscape Navigator/Communicator 7.0 or higher
Microsoft Internet Explorer 5.5 or higher
Do you know what browser version you are using?
Verify your current installed version by selecting "About …" from the Help menu on your browser. The browser version will appear on the next screen.
Do you need to upgrade your browser?
We suggest you check with your organisation's network administrator or technical support for assistance first. If you need to upgrade yourself, you can visit the following sites:
Visit Microsoft Internet Explorer for product information, support and upgrading instructions.
Any information personal information supplied to HCC Pacific will remain the property of the owner and will not be supplied to other parties, except where authorised by the owner